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legal / Indonesia

Your Privacy at mawar189

is committed to handling your personal information with care and transparency. This Privacy Policy explains what data we collect, how we use it, and the choices you have. Our services are available only where local law permits.

How We Handle Your Data

When you register and use mawar189, we collect personal information such as your name, email address, date of birth, and payment details needed to process transactions through local channels including DANA, OVO, and GoPay. We collect this data to operate your account, process deposits and withdrawals, verify your identity, and meet our legal obligations under applicable Indonesian regulations. We may share your information with payment processors like DANA, OVO, and GoPay strictly to complete transactions you initiate. We may also disclose data to regulatory or law enforcement authorities when required by law. We do not sell your personal data to third parties for marketing purposes. We use cookies and similar tracking technologies to keep your session active, remember your preferences, and understand how our platform is used so we can improve it. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect functionality. We retain your personal data for as long as your account remains active and for additional periods required by Indonesian financial and gaming regulations. You have the right to request access to your data, ask for corrections, or submit a deletion request subject to our legal retention obligations. To exercise any of these rights, contact our support team through the channels listed on this page.

  • DANA Transactions

    Payment data shared with DANA only to complete your requested transactions.

  • OVO Transactions

    OVO receives only the transaction details necessary to process your payment.

  • GoPay Transactions

    GoPay transaction data is transmitted securely and solely for payment processing.

  • Regulatory Compliance

    We may disclose data when required by Indonesian law or a lawful authority request.

  • Data Corrections

    You may request corrections to inaccurate personal data held in your account at any time.

Contact Our Privacy Team

If you have questions about this policy or wish to exercise your data rights, reach our team through any of the following channels.

  • Email Support

    Send your privacy enquiry or data request to our dedicated support address and we will respond within a reasonable timeframe.

  • Live Chat

    Start a live chat session on the mawar189 site for immediate assistance with privacy questions or account data concerns.

  • Help Centre

    Browse our Help Centre for step-by-step guides on managing your account data, cookie settings, and privacy preferences.

Our Privacy Commitments

mawar189 takes a principled approach to privacy across every part of your experience with us.

  • Data Handling

    We collect only the information needed to run your account and process transactions. Your data is used for the purposes stated in this policy and not repurposed without notice.

  • Cookies and Tracking

    We use cookies to keep sessions running smoothly and to improve our platform. You can review and adjust your cookie preferences at any time through your browser.

  • Account Security

    Access to your account is protected by your credentials. Keep your password private and contact us immediately if you suspect unauthorised access.

  • Data Requests

    You may request access to, correction of, or deletion of your personal data at any time. Submit your request via email or live chat and our team will guide you through the process.

Privacy Policy Questions Answered

What personal data does mawar189 collect?

We collect information you provide during registration such as your name, email, and date of birth, along with transaction data generated when you use payment methods like DANA, OVO, and GoPay.

Does mawar189 share my data with third parties?

We share data only with payment processors to complete your transactions and with authorities when required by law. We do not sell your personal data to third parties for marketing.

How long does mawar189 keep my data?

We retain your data while your account is active and for any additional period required by applicable Indonesian regulations. When retention is no longer necessary, data is deleted or anonymised.

Can I access or correct my personal information?

Yes. You can request a copy of your personal data or ask us to correct inaccuracies by contacting our support team via email or live chat.

How do I request deletion of my data?

Submit a deletion request through our support channels. We will process your request subject to any legal obligations that require us to retain certain records.

Who can I contact about privacy concerns?

Reach our privacy support team by email or live chat as listed on this page. We aim to respond to all privacy enquiries promptly and clearly.